Money Back Guarantee
If the registered user of a CertClick.com guide fails the corresponding exam ONCE within 90 days of purchase , contact us -- we will refund your money fully. You only need to email a scanned copy of the transcript to us, and then you will get your money back -- no questions asked.
Important Notes:
1) Be sure to include the email you used to order on the transcript fax or the email to request for the refund. 2) All refunds pursuant to the Money-Back-Guarantee will be prorated to reflect any Discounted Bundle or special discounted pricing. 3) CertClick.com reserves the right to ask you to mail the transcripts to validate the refund if we think necessary.
** FAQ Question No. C provides some additional explanations to the money back gurantee.